Accidental Damage
Report Damage
Sometimes accidents happen that can hang over your holiday. Purchases get made from a subscription service that a previous guest has forgotten to log out from or damage is caused by spillages, for example
We don't want you to feel aghast or dread an awkward conversation with us so we provide the opportunity for you to take the initiative and reimburse any significant damage.
This is really appreciated as aside from the reimbursement it gives us a valuable headsup of anything we need to rectify in time for the next guest's stay!
We don't want you to feel aghast or dread an awkward conversation with us so we provide the opportunity for you to take the initiative and reimburse any significant damage.
This is really appreciated as aside from the reimbursement it gives us a valuable headsup of anything we need to rectify in time for the next guest's stay!
Report Damage
It happens – there’s no drama. We understand light wear and tear and the odd glass breaking, so please don’t feel obliged to use this form or get in touch with us for little things like that.
If you notice something that is damaged though we really would be grateful if you reported it to us so that we can make amends for the next guest.
Thank you so much for your co-operation!